Privacy Policy

1. INTRODUCTION

REAL MOTORS PRIVATE LIMITED ("Company" or "we" or "us" or "our"), incorporated under the Companies Act, 2013, having its registered office at Plot No. 12, Ram Krishna Mahavir Nagar, Anjar, Kutch, Gujarat 370110, provides motor vehicle servicing, repairing, and/or facilitates the booking of motor vehicle servicing for you ("You" or "Users"). You agree to obtain certain Services (defined hereinafter) offered by the Company through registered independent third-party vehicle service providers ("WORKSHOP CENTRE") by means of the Company's website and the mobile application "Real Motors" ("Platform"). All Services provided by the Company to you will be facilitated through your use of the Platform. This Privacy Policy governs the relationship between you (the customer) and the Company during the provision of Services, including terms of use and conditions.

2. PERSONAL INFORMATION

Personal Information is used to improve user experience, analyze trends, conduct research, perform statistical analysis, and help us enhance the Platform, products, and Services. With your consent, Real Motors may access your SMS, contacts, location, camera, photo gallery, and device information.

Real Motors may disclose your Personal Information to third parties, such as sellers and business partners. This disclosure may be necessary to provide you access to our Services, enhance your experience, collect payments, or comply with legal obligations.

Personal Information is used in compliance with legal requirements and for periodic communications about our features, products, services, events, and special offers.

3. COOKIES POLICY

You should be aware that information and data may be automatically collected through the use of cookies. A cookie is a piece of software code that a website sends to your browser when you access information on that site. A cookie is stored as a simple text file on your computer or mobile device by a website's server, and only that server can retrieve or read the contents of that cookie. Cookies help you navigate between pages efficiently by storing your preferences and generally improving your website experience.

Cookies do not attach to your system or damage your files. If you do not want information collected through the use of cookies, most browsers allow you to deny or accept the cookie feature. Note, however, that disabling cookies may affect "personalized" services.

4. HYPERLINKING POLICY

The Website may contain hyperlinks to websites of Real Motors' business partners, advertisers, sponsors, and other third-party websites not affiliated with Real Motors. These third-party websites may or may not have similar privacy practices in place to protect the information you provide. Real Motors encourages users to review the privacy statements of each linked or accessed website to understand how they collect, use, and distribute information. Real Motors cannot warrant the security of the information you transmit to these third-party websites.

5. SECURITY

We use appropriate and reasonable security measures to protect the Personal Information we collect and process. However, no computer, mobile, or network-based product can provide perfect security, and there will always be inherent risks associated with using the Platform. Users are responsible for ensuring the protection of their login and password credentials for their account.

6. DATA RETENTION

You acknowledge that we retain Personal Information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. Real Motors will delete your Personal Information when it is no longer required to fulfill these purposes.

7. UPDATES

The terms and conditions stated in this Privacy Policy may be revised or amended periodically. The latest revision date will be mentioned on this page. In the event of any changes, the updated Privacy Policy will be posted on this Portal to inform users of the amendments. We encourage you to review this statement regularly to stay informed about how Real Motors is using and protecting your information. Your continued use of the Real Motors Site, App, or Services after a revision has been posted constitutes your acknowledgment and acceptance of the revised Privacy Policy.